DGTL Festival

OPENING HOURS
The festival site is open from Friday 15:00 until Saturday 03:00.
TICKETS
- IS REGISTRATION MANDATORY?
  
  Yes it is. But there is the possibility to register anonymously. After you purchased your tickets you will receive an e-mail where you have to fill in the additional information in order to receive your ticket. If you want an anonymous ticket then don't fill in the form. One week before our festival all the anonymous tickets will be send to everyone who didn't fill in the personal info.
  
  Please take into account that anonymous tickets cannot be topped up in advance. In case of a lost it isnt possible to re-create an anonymous ticket.
- WHY SHOULD I REGISTER MY TICKET TO MY NAME?
  
  When tickets are registered you have the opportunity to buy credits in advance and skip the queue.
- WHAT'S THE DIFFERENCE BETWEEN EARLY, REGULAR AND LATE TICKETS?
  
  The price is the only difference between early, regular and late tickets.
- DOES THE NAME ON MY TICKET HAVE TO MATCH MY IDENTIFICATION?
  
  Yes. This is mandatory. Contact us at hello@dgtl.es if this is not the case.
  
  After the 10th of August it's not possible to change the name of the ticket. Please bring all of your tickets, we can arrange this at the entrance.
- CAN I SHARE MY WEEKEND TICKET WITH A FRIEND?
  
  No, a weekend ticket is only valid for one person/visitor.
- WHAT IF I WANT TO SELL MY TICKET TO A FRIEND?
  
  If you want to sell your ticket to a friend you can use DGTLswap powered by www.ticketswap.com this will secure a safe swap of your ticket.
- CAN I SELL MY TICKET?
  
  Yes, you are allowed to sell your ticket through www.ticketswap.com
- WHERE CAN I BUY TICKETS?
  
  You can buy tickets at our website in the ticket section.
HARD CUPS
You will pay a deposit for your drink-cups. When these cups are returned at the bar the paid deposit will be distracted on the following order. When cups are returned to the designated collection points, you will receive a refund of € 2 multiplied by the amount of returned cups. At the cup collection points you can exchange cups for credits. Request your credit refund online after the festival at our website. It is only possible to refund paid deposit credits to your bankaccount.
GENERAL DISPOSAL
There will be trash bins all around the festival site as well as in the surroundings of the festival. At the festival we will separate all the waste. We would appreciate your cooperation on this. Please don’t take any bottles, cans or foods with you to the festival, it is not allowed and causes more garbage. DGTL likes to keep the neighborhood clean, please take notice.
PRACTICAL
- ARE LOCKERS AVAILABLE?
  
  Yes, lockers are available. Please note: these lockers are small in size, a backpack or suitcase will most likely not fit. You can buy them in advance.
- ARE THERE ATM’S AT DGTL FESTIVAL?
  
  No, we don’t have ATMs on the festival site, it is however possible to pay with a debet or credit card at the cashier for drink and dinner tokens.
- CAN I BUY CIGARETTES?
  
  Yes, there will be a tobacco stand.
- CAN I BRING MY LAPTOP OR TABLET TO THE FESTIVAL?
  
  You are not allowed to bring your laptop or tablet device to the festival, not even if you store it in your locker.
DISABLED GUESTS
In cooperation with Signway / Senself, DGTL strives to make its events accessible to visitors with a disability. A special festival map with information regarding accessibility of the festival grounds will be available at the locker-desk.
- IS THE FESTIVAL WHEELCHAIR ACCESSIBLE?
  
  The festival grounds and part of the bars and sanitary facilities will be wheelchair accessible. There won’t be a wheelchair stage or special wheelchair-zone.
  
  There will be wheelchair accessible toilets. The location can be found on the festival map.
- WHERE CAN I PARK?
  
  When you want to park your car in one of our reserved disabled parking spots, please contact us at this address: access@dgtl.nl
- SOUND AND LIGHT
  
  DGTL Festival uses (loud) sounds and stroboscopic light effects.
- IS THERE ANY SPECIAL FOOD? (GLUTEN-FREE ETC)
  
  Yes we care about all of you, so we thought about all of you. Gluten-free food will be available at the food court. All foods served during DGTL Festival will be biologically produced.
- GUIDE DOGS
  
  DGTL advises people with a visual impairment not to bring their guide dogs because of the many stimuli (big crowds, loud music, etc.). We advise our visitors to bring their friends.
  
  Any visitors still interested in bringing their guide dog are advised to contact us at access@dgtl.nl. We want to point out to these visitors that DGTL is not responsible for any accidents.
- MEDICINES
  
  Bringing prescribed drugs to DGTL is only permitted in conjunction with a doctor’s note. Please contact us in advance at access@dgtl.nl.
I Love my ears
Please take care of your ears! With music above 87 dB it is smart to use earplugs with a special music filter. With these earplugs you can still hear the music perfectly, conversations remain intelligible and most important of all, you prevent hearing damage and the annoying ringing after the event. In addition the Alpine PartyPlug earplugs are super comfortable. During DGTL Festival Alpine PartyPlug earplugs will be available at all the cash desks. The PartyPlug earplugs are reusable, so you can protect your ears not only at DGTL Festival but on other festivals as well. Love your ears!
Celebrate Safe
To DGTL festival it's important that people can party as safe as possible. Celebrate Safe, part of DGTL festival, is a platform that gives you advice and provides you reliable information about partying safely, more info: www.celebratesafe.nl
PRESS COVERAGE
- I AM A JOURNALIST AND WOULD LIKE TO COVER DGTL FESTIVAL 2018
  
  This is possible. We would be happy to invite a selected few on the festival site. Please send an email to press@dgtl.es to make a coverage request.